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Your online sex toy store

Delivery Information

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Discreet Delivery

Your chosen sexEstore sex toys or adult products will be discreetly delivered as a plain packaged parcel. The only information to appear on your parcel will be the recipients name and address. No reference to sexEstore or your parcel’s contents will appear on the packaging.
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Shipping Rates

Shipping is charged at a flat rate regardless of the size or weight of the order. One of the following rates will apply:

  • $9.95 for standard delivery anywhere within Australia
  • FREE shipping for all orders over $99

Expected Delivery Times

Metro Areas: It typically takes 2 business days to deliver to metropolitan addresses however we quote 2 – 5 days to avoid disappointment should there be any unexpected delays.

Country Areas: It typically takes up to 4 business days to deliver to regional addresses however we quote 4 – 7 days to avoid disappointment should there be any unexpected delays.

Orders placed outside of standard business hours will normally be processed the following business day. If you have any special delivery instructions please include them in the ‘Order Notes’ field during checkout or alternatively contact our customer service team. We will do our best to accommodate any customer delivery requirements.

Tracking Your Delivery

We will send your online tracking details to the email address you provided us during the checkout process as soon as we have dispatched your parcel for delivery. This will allow you to follow your parcel’s delivery progress to your nominated destination online. Please note the online tracking platform is provided by a third party courier company and sexEstore has no influence over its accuracy or your deliveries current status.

Post Office Boxes

Yes, we can ship to PO boxes or parcel lockers.

Returned Parcels

If your parcel is returned to us, one of the sexEstore customer service team members will contact you using the details you provided to us during the checkout process. If your order is required to be re-sent, you will incur an additional shipping fee.

sexEstore – your online sex toy store

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sexEstore is 100% Australian owned and operated

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