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faqsSometimes you may find that your burning question may have been asked of us before. For your convenience we have collated a list below of the frequently asked questions (FAQs) that are commonly asked of us here at sexEstore. Should you have a general enquiry please browse the FAQs to see if they offer any swift answers to your questions.

If the FAQs should not align with your specific question(s) please do not hesitate to contact our customer care team. We are always more than happy to assist with any sexEstore related enquiries.

Common FAQs

We have just the article to help you decide which is appropriately named, ‘Which Sex Toy Should I Choose‘.
Visa, MasterCard, American Express, PayPal & Direct Debit are all accepted.
Absolutely YES! We employ certified SSL encryption on the sexEstore shopping cart as well as partnering with eWay, PayPal and our merchant bank to ensure your payments are kept safe and secure. We do not collect or store any credit card information whatsoever. You can shop with confidence knowing these security measures are in place.
For your privacy and discretion, your credit card statement will only show “6 Sense Web” and will not include any reference relating to sexEstore or your purchased products.
All prices advertised on our site are in $AU and are inclusive of GST
Always! All parcels shipped are packaged in either standard Australia Post wrapping or plain packaging. No details other than the name and address of the intended recipient are included on the parcel.
No, sexEstore is purely an online store & does not operate a bricks & mortar establishment.
If you need to change an order contact our customer care team as soon as possible. You can make changes to your order while it is still in the order processing stage, (typically less than 24 hours). Once the order status has transitioned to completed status no further changes can be made.
You will receive an email from sexEstore advising you that order has been shipped and providing you with your parcels online tracking details. You can also access this information via your secure My Account / Orders page.
Delivery times depend on many factors including where you specified the delivery address to be. Please see our Delivery Information page to gain an approximation of your parcels delivery time frame.
Yes! We will email you the online tracking information shortly after we dispatch your parcel. You are able to monitor your parcel’s delivery progress all the way to its nominated destination.
In the unlikely event that your parcel has not arrived or your adult product or sex toy arrives faulty (all products are carefully checked before shipping) please contact our customer care team as soon as possible so we can investigate the issue and assist you.
sexEstore does not offer international shipping as a general rule however should you require this service please contact our customer care team who can organise this for you. Please note an additional fee of $26.95 will be charged for all international orders.
No pickups I’m afraid, we are not set up to deal with local pickups. With our speedy sexEstore delivery though it won’t be long before¬†your purchase is delivered to you.
From time to time we do have positions available at sexEstore. Feel free to shoot us a resume and we will keep you in mind should something pop up in the future.

sexEstore – your online sex toy store

dildos and dongs

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